In-Home Broadband Excellence Committee Highlights Importance of End-User Experience at FTTH Conference 2026

The In-Home Broadband Excellence (IBE) Committee successfully hosted a workshop at the FTTH Conference in London, focusing on key challenges and opportunities shaping the future of in-home connectivity.

The discussion reinforced a central message: the future of broadband excellence is won inside the home. While fibre rollout is advancing rapidly and Wi-Fi technology is mature, data continues to show that significant experience gaps remain at the end-user level.

The Committee emphasised that delivering on the promise of gigabit connectivity requires more than network deployment alone. As an industry, there is still important work to do in aligning spectrum policy, engineering practices, data-driven insights, and sustainable commercial models to ensure performance is effectively delivered at the device level.

A key takeaway from the workshop was that consumers do not experience access speeds—they experience performance. As such, creating consistently strong in-home broadband experiences is now a shared responsibility across the entire ecosystem, from operators and vendors to policymakers and service providers.

The Committee will continue its work to support industry alignment and drive improvements that translate network capability into real-world user experience quality.